Delivery Scope
Our shipping service is strictly limited to addresses within the United States. By optimizing our logistics network, we ensure reliable and efficient nationwide delivery, guaranteeing a consistent service experience for all customers.
Free Shipping Offer
To enhance your shopping experience, we provide complimentary shipping on every order. Whether you purchase one water cup or multiple, there are no additional shipping fees—regardless of the order value. This policy lets you enjoy the convenience of having our high-quality water cups delivered directly to your door without worrying about extra costs.
Order Processing Timeline
Standard Processing
Typically, order preparation takes 1–2 business days. During this period, our team carefully reviews, packages, and readies your water cup order for shipment. We prioritize efficiency to minimize wait times and process orders as quickly as possible.
Peak Periods
Please note that during busy seasons (e.g., holidays, major sales, or promotions), order volumes surge, which may extend processing beyond the standard 1–2 days. We appreciate your patience and assure you we’re working diligently to dispatch orders promptly.
Shipping Methods and Timelines
Carrier Selection
All orders are shipped via USPS First Class, a trusted partner renowned for its extensive domestic reach and reliable service. This choice allows us to balance affordability with careful package handling.
Estimated Delivery
For most U.S. locations, orders arrive within 2–3 business days after shipping. This timeframe is based on normal conditions but may vary depending on the distance from our fulfillment center to your address.
Geographical Factors
Delivery times can be influenced by location. Remote areas, mountainous regions, or places with limited postal infrastructure may experience slight delays. While we strive for consistent service, these external factors are beyond our control.
Order Cutoff Policy
Our standard order processing cutoff is 5:00 PM (New York Time). Here’s what to expect:
Same-Day Processing
Orders placed before 5:00 PM on a business day will enter processing immediately, aiming to ship within the standard 1–2 business day window.
After-Hours and Non-Workday Orders
- Orders placed after 5:00 PM will queue for processing on the next business day.
- Orders submitted on weekends or national holidays will begin processing on the following business day, aligning with our carrier’s operational schedule for seamless handling.
Key Considerations
Lead Time Variability
Total lead time (from order to delivery) may fluctuate based on fulfillment center availability and delivery location. During high-demand periods, check our website for updates.
Tracking Information
Once your order ships, we’ll email tracking details, allowing real-time monitoring from our facility to your door. The tracking link directs you to the USPS website for detailed status updates.
Customer Support
For questions about shipping status, delivery timelines, or any related concerns, our customer service team is available to assist. Contact us, and we’ll promptly resolve any issues.
Updated on 8th, Jun, 2025